Legal notice

Information Required Under the Act on Specified Commercial Transactions

Seller
Grand Address Co., Ltd.

Representative
Hiroyuki Seki

Address
Takamoto Building 4F
3-2-2 Nishihara, Shibuya-ku
Tokyo 151-0066
Japan

Phone
03-6407-8500

Email
info@grand-address.com

Selling Price
The selling price is displayed on each product page.

Additional Fees
Shipping fees and any other additional charges, if applicable, are displayed on the relevant product page or during checkout.

Payment Methods
Available payment methods are displayed at checkout.

Payment Timing
Payment is processed when your order is placed.

Delivery Time
Orders are typically shipped within 10 business days after all required photos and information have been received.

Returns, Exchanges, and Cancellations
As our products are custom-made, we cannot accept returns, exchanges, or cancellations due to customer preference after production has begun.

If the product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please see our Returns & Refund Policy for details.